Mental health journey in dispatch: Anna and Kasey from 911 Delta on training, trauma, and resilience

Kyle is joined by Anna and Kasey from the 911 Delta Podcast to explore the distinct pressures on dispatchers. They share personal stories of traumatic calls, stress management techniques, and the critical need for mental health training. The episode also goes into the recruitment and retention crisis in the industry, the effects of PTSD on families, and the importance of community support.